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Network Maintenance Schedule

In order to serve you with better service level, performance and stability, please find below our planned maintenance schedule in 2016 (GMT+8):


Date Time Impact to Customers
January 10, 2016 (Sun) 00:00-07:00 No service impact is expected during the maintenance period.
February 14, 2016 (Sun)
March 13, 2016 (Sun)
April 10, 2016 (Sun)
May 8, 2016 (Sun)
June 12, 2016 (Sun)
July 10, 2016 (Sun)
August 14, 2016 (Sun)
September 11, 2016 (Sun)
October 9, 2016 (Sun)
November 13, 2016 (Sun)
December 11, 2016 (Sun)

In case your existing service will be affected by the maintenance work, an email will be sent to you prior to the beginning of that maintenance.


If you have any queries or want to know more details regarding the extent of the impact of the maintenance may have on your service, please feel free to contact our 24-hour Customer Service Centre: (Hong Kong) 852-3152 2626; (Taiwan) 0800 380 320; (Mainland China) 4001-399 638 or email to

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